Privacy Policy

1. Introduction

WESTVIEW SOLUTIONS LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you apply for positions through our agency, we may collect:

• Full name and contact details (email address, phone number, postal address)
• Employment history and work experience
• Professional qualifications and certifications (including CSCS cards)
• References and referee contact information
• Right to work documentation
• National Insurance number for payroll purposes
• Bank details for payment processing

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process your job applications and match you with suitable positions
• Verify your qualifications, work experience, and references
• Comply with legal requirements, including right to work checks
• Process payroll and tax obligations
• Communicate with you about job opportunities and assignments
• Improve our services and website functionality
• Maintain records in accordance with legal and regulatory requirements

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data under the following legal bases:

• Contract Performance: Processing necessary to fulfill our employment agency services
• Legal Obligation: Compliance with employment law, tax, and regulatory requirements
• Legitimate Interests: To operate our business effectively and provide quality recruitment services
• Consent: Where you have provided explicit consent for specific processing activities

5. Information Sharing and Disclosure

We may share your information with:

• Client Companies: We share relevant information with potential employers for job placement purposes
• Service Providers: Third-party services that assist with payroll, background checks, and reference verification
• Legal Authorities: When required by law or to protect our legal rights
• Professional Advisors: Accountants, auditors, lawyers, and insurers

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

• Active candidate records: Retained while you are seeking work through our agency
• Inactive candidate records: Retained for up to 3 years after your last interaction
• Employment records: Retained for 6 years for tax and legal compliance purposes

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical and electronic records
• Access controls and password protection
• Regular security assessments and updates
• Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies

Our website may use cookies to enhance user experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):